Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options following member complaints.
